BNM wants full explanation of root cause of service outage from two banks
#1

At 4.14pm on April 8, CIMB Group Holdings Bhd said in its X account (previously known as Twitter) that its banks were experiencing intermittent service disruption on CIMB Clicks, CIMB OCTO, FPX, MyDebit, Credit and Self Service Terminals.

At 7.10pm on the same day, the country's third largest commercial bank by assets announced that all its services have been restored.

Meanwhile, Malayan Banking Bhd (Maybank) announced on its X account today that it experienced a disruption affecting its debit cards, online banking and ATM services on April 5 at around 9.20pm.

The largest bank by assets and market capitalisation in Malaysia said the impacted services were gradually normalised and fully recovered at 11.34 pm the same day.

https://www.thestar.com.my/business/busi...-two-banks
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