30-04-2024, 09:53 PM
Telekom Malaysia Bhd ™ is looking to further accelerate its current endeavours in artificial intelligence (AI) this year, which range from enriching customer experiences to optimising operational processes.
In its 2023 Annual Report, chairman Datuk Zainal Abidin Putih said that this year, the group is aiming to harness the power of technology to improve lives and businesses through smarter solutions.
"These include predictive analytics and enhanced customer experiences, thereby strengthening our leadership in digital innovation.
"Our optimism is fuelled by the prospects of increased hyperconnectivity and digitalisation across all customer segments as we navigate the future effectively, capitalising on emerging opportunities while striving for growth in all areas of our business," he said.
https://www.thestar.com.my/business/busi...-this-year
In its 2023 Annual Report, chairman Datuk Zainal Abidin Putih said that this year, the group is aiming to harness the power of technology to improve lives and businesses through smarter solutions.
"These include predictive analytics and enhanced customer experiences, thereby strengthening our leadership in digital innovation.
"Our optimism is fuelled by the prospects of increased hyperconnectivity and digitalisation across all customer segments as we navigate the future effectively, capitalising on emerging opportunities while striving for growth in all areas of our business," he said.
https://www.thestar.com.my/business/busi...-this-year